Last Updated: February 26, 2021
limited liability company with a principal address of 4000 Hollywood Boulevard #555-S, Hollywood, FL 33021
(“Volume,” “we,” “our,” or “us”). Because your privacy is important to us, we want you to understand how we collect,
use, and disclose your personal information, as outlined below. Your use of this website is conditioned on your
collection, use, and disclosure of your personal information when you visit or use this website and your rights
regarding data privacy. By visiting this website or using any of our services, you agree to the collection, use, and
Types of Information We Collect
In order to provide our services, we collect certain information through various means, including information that
may personally identify you. If you do not provide us with such information, or ask us to erase it, this may cause
some areas of the website to not function properly. When you visit our website, register for an account, or use our
services, we collect the following information:
Information collected automatically when you use our website:
Usage information: Internet Protocol address (“IP address”), device type, browser type, date and time information,
and/or the web pages of our website that you access.
certain information. Cookies are small files that may be downloaded to your browser when you visit our website. This
allows us to tailor what you see on our website and helps us to improve the functionality of our website. For more
information please see our Cookies Policy.
Information that you provide:
We collect certain information that you provide directly to us. Examples of such information are: first name, last
name, mailing and billing address, telephone number, email address, username, payment and billing information,
photograph, image, voice, text/messages, and any other information you may determine to provide us. Such information
may be collected when you use our services, register for an account, purchase tokens or merchandise, view or upload
content, or contact us directly.
You may also share personal information in public areas of the website. Examples of such public areas are message
boards, chat areas/rooms, or other public forums. If you upload/publish content to any such public area of the
website, you understand that we cannot control the use of such content by any other user of the website. Anything
you share through such means is deemed public information. You should always be mindful of this before sharing any
personal information with the public.
Use of Information
We may use aggregated information that we collect in order to understand general analytical data and trends related
to our website. Examples of such information are how many users have visited our website, how many users navigate to
certain webpages of our website during a period of time, etc. Such information cannot be used to identify you and is
used by us to help improve our website.
We use personal information for the undertaking of our services. For example: to operate, maintain, and develop our
website’s functionality, set up and maintain member accounts, process transactions, and contact you, if necessary,
to complete such transactions, provide customer service, respond to your inquiries, prevent fraud, monitor and
improve the website, and to provide you with promotional information and offer content that may be of interest to
you. You may opt-out of any promotional information we provide you via email by following the unsubscribe
information at the bottom of such emails. Your information is never sold or rented to any third party.
Retention of Personal Information
permitted by law.
Disclosure of Personal Information
We do not sell or rent your personal information to any third parties and have not sold or rented your personal
information in the last 12 months.
We do not share your personal information with unaffiliated organizations unless we are required under law, as
outlined in greater detail below:
We may share your personal information with our service providers that we have engaged to perform necessary tasks
(e.g., fulfill orders) on our behalf. However, any such service provider will be obligated to comply with this
If we are involved in a merger, acquisition, or sale, personal information may be transferred accordingly. However,
We may be required to disclose personal information if required by law or to protect our rights.
Data security is important to us and consistent with applicable law, we use commercially acceptable means to protect
personal information. However, no method of data transmission or storage can be 100% secure. As such, we cannot
guarantee its security.
You are responsible for taking precautions to secure your information, such as preserving the secrecy of an account
username and password.
Our website is not intended for children, nor do we knowingly collect personal information from children (as defined
by the Children’s Online Privacy Protection Act) under 13 years old.
YOU AGREE THAT BY USING OUR WEBSITE, YOU ARE AT LEAST 13 YEARS OF AGE.
If you would like to request access, update, correct, or erase any personal information that you have provided to
us, please contact us at privacy[at]volume[dot]com and include all relevant information about your request. For your
data protection and privacy, we will need to verify your identity before complying with any such request.
Accordingly, you will need to provide us with certain personal information, such as: first name, last name, email
address, photograph, and/or identifying device (i.e., passport). If there is no personal information that we can
verify, we may be unable to complete such a request.
If you would like to close your account and erase any profile information therein, click “delete my account” within
your member web page. If you close your account, we may retain certain personal information about you as required or
permitted by law.
For California Residents
We do not currently respond to “Do Not Track” signals or other similar opt-out mechanisms, including general web
browser “Do Not Track” settings.
Pursuant to California Civil Code section 1798 (also known as “Shine the Light”), California residents with an
established business relationship with us may request certain information once a year about our sharing of personal
information with third parties for direct marketing purposes. If you are a California resident and would like a copy
of this information, if any, please submit a written request to privacy[at]volume[dot]com.
Pursuant to the California Consumer Privacy Act (“CCPA”), California residents have certain rights with respect to
their personal information.
Under the CCPA, if you are a California resident, you may request:
- The categories of personal information we collect or disclose about you (or have collected or disclosed in
the last 12 months);
- The categories of sources of such personal information;
- The commercial purpose for which we have collected such personal information;
- The categories of third parties we disclose such personal information;
- The actual personal information we have collected about you;
- That we erase any personal information that we have collected about you, subject to certain exceptions;
- That we do not sell your personal information (and whether we have sold your personal information to any
third parties and for what purpose in the last 12 months);
We will not discriminate against you for exercising any of the foregoing rights.
We will provide you with your requested information two times within a 12-month period at no charge. Any information
we provide will only include information about you collected over the last 12 months, however, certain information
may be exempt under law. For your data protection and privacy, we will need to verify your identity before complying
with any such request. Accordingly, you will need to provide us with certain personal information, such as: first
name, last name, email address, photograph, and/or identifying device (i.e., passport). If there is no personal
information that we can verify, we may be unable to complete such request.
If you are a California resident and would like exercise your rights pursuant to the CCPA, please contact our
customer service department by e-mail at privacy[at]volume[dot]com or call us at 424-349-3707.
For European Union Residents
Pursuant to the General Date Protection Regulation (“GDPR”), residents of the European Union who access the website
from the European Union have certain rights with respect to their personal information.
Under the GDPR, if you are a resident of the European Union, you may request:
- To access the personal information that we have collected about you;
- To update or erase such personal information;
- To have your personal information corrected;
- To restrict the processing of all or some your personal information;
- To transport the personal information that we have collected about you;
- To withdraw your consent to the processing of your personal information;
If you are a European Union resident and would like to exercise your rights pursuant to the GDPR, please send us a
written request by e-mail at privacy[at]volume[dot]com or call us at 424-349-3707.
effective when they are posted as of the “Last Modified” date found at the top of this web page. Your continued use
Volume Media, LLC
4000 Hollywood Boulevard #555-S
Hollywood, FL 33021